# Licensing Matrix - Microsoft AI Capabilities **Last updated:** 2026-06-24 (research via microsoft-learn MCP) **Disclaimer:** Licensing changes frequently. Verify at microsoft.com/licensing **Category:** Solution Architecture & Advisory **Status:** Reference --- ## Innledning Denne referansen gir en komplett oversikt over hvordan Microsoft-lisenser gir tilgang til ulike AI-funksjoner. Dette er kritisk for arkitekturvalg — feil antakelser om lisenskrav kan føre til budsjettsprekk eller tekniske begrensninger. **Viktig:** Microsoft går over til Copilot Credits som felles valuta for mange AI-tjenester. AI Builder credits fases ut gradvis (seeded credits fjernes 1. november 2026). --- ## 1. Master Licensing Matrix ### M365 Copilot & AI Features | License | M365 Copilot | Copilot Chat (web) | Copilot Chat (work) | AI Builder Credits | Power Platform AI | Azure AI | Copilot Studio | |---------|--------------|--------------------|--------------------|-------------------|-------------------|----------|----------------| | **Microsoft 365 E3** | 💰 Add-on required | ✅ Included | 💰 Requires M365 Copilot | 500/user* | Standard connectors | ❌ Separate Azure sub | ❌ Requires Copilot Studio license | | **Microsoft 365 E5** | 💰 Add-on required | ✅ Included | 💰 Requires M365 Copilot | 500/user* | Standard connectors | ❌ Separate Azure sub | ❌ Requires Copilot Studio license | | **Microsoft 365 E7** (ny, GA 2026-05-01) | ✅ Bundled | ✅ Included | ✅ Included | 500/user* | Standard connectors | ❌ Separate Azure sub | ✅ via M365 Copilot + Agent 365-governance | | **Microsoft 365 Business Basic** | 💰 Add-on required | ✅ Included | 💰 Requires M365 Copilot | ❌ Not included | Standard connectors | ❌ Separate Azure sub | ❌ Requires Copilot Studio license | | **Microsoft 365 Business Standard** | 💰 Add-on required | ✅ Included | 💰 Requires M365 Copilot | ❌ Not included | Standard connectors | ❌ Separate Azure sub | ❌ Requires Copilot Studio license | | **Microsoft 365 Business Premium** | 💰 Add-on required | ✅ Included | 💰 Requires M365 Copilot | ❌ Not included | Standard connectors | ❌ Separate Azure sub | ❌ Requires Copilot Studio license | | **Office 365 E3/E5** | 💰 Add-on required | ✅ Included | 💰 Requires M365 Copilot | ❌ Not included | ❌ Requires Power Platform | ❌ Separate Azure sub | ❌ Requires Copilot Studio license | | **Microsoft 365 F1/F3** | 💰 Add-on required | ✅ Included | 💰 Requires M365 Copilot | ❌ Not included | Limited | ❌ Separate Azure sub | ❌ Requires Copilot Studio license | *\*AI Builder seeded credits fjernes 1. november 2026* ### Microsoft 365 E7 + Microsoft Agent 365 (nytt — GA 1. mai 2026) > **Verifisert 2026-06-18 mot Microsoft Learn.** Prisene under er fra community-/partnerkilder, ikke offisiell prissettingsside — verifiser før bruk i tilbud eller beslutningsunderlag. **Microsoft 365 E7** er det nye øverste enterprise-nivået (annonsert 9. mars 2026, GA 1. mai 2026) — det første SKU-et som bundler i én lisens: - Alt i **Microsoft 365 E5** (Office, Teams, Defender, Intune, Purview, Power BI Pro, E5 Security/Compliance) - **Microsoft 365 Copilot** (inkludert — ikke add-on) - **Microsoft Agent 365** (inkludert) - **Microsoft Entra Suite** Indikativ pris: ~$99/bruker/måned *(community-kilde — ikke offisielt verifisert)*. Kilde: [Agent management — licensing](https://learn.microsoft.com/microsoft-365/admin/manage/agent-365-overview). **Microsoft Agent 365** er en IT-admin **kontrollplan for AI-agenter** (ikke et sluttbrukerverktøy): - **Registry:** samlet inventar over alle agenter (Foundry, Copilot Studio, egenutviklede, oppdagede «shadow agents»). Foundry-/Copilot Studio-agenter registreres automatisk. - **Access control:** Entra Agent ID + risikobasert Conditional Access for agentidentiteter. - **Observability:** sanntidsovervåkning, «Agent Map», bruksmønstre. - **Security:** integrert med Defender og Purview for trusselbeskyttelse og DLP. Tilgjengelig som selvstendig add-on (~$15/bruker/måned, *community-kilde*); anbefalt prerekvisitt M365 E5. Kilde: [Overview of Microsoft Agent 365](https://learn.microsoft.com/microsoft-agent-365/overview). **Agent-fakturering (Copilot Credits):** classic answer 1 · generative answer 2 · agent action 5 · tenant graph grounding 10 Credits. Brukere med M365 Copilot-lisens (inkl. E7) betaler **ikke** Credits for agenter i Copilot Chat/Teams/SharePoint (B2E, opp til fair-use). Kilde: [Copilot Studio billing rates](https://learn.microsoft.com/microsoft-copilot-studio/requirements-messages-management). ### Power Platform Licenses | License | AI Builder Credits (monthly) | Copilot Studio Access | Premium Connectors | RPA Capabilities | |---------|------------------------------|----------------------|-------------------|------------------| | **Power Apps Premium** | 500/user* | ❌ Separate license | ✅ Included | ❌ Separate license | | **Power Apps Per App** | 250/user* | ❌ Separate license | ❌ Standard only | ❌ Separate license | | **Power Automate Premium** | 5,000/user* | ❌ Separate license | ✅ Included | ✅ Attended RPA | | **Power Automate Process** | 5,000/license* | ❌ Separate license | ✅ Included | ✅ Unattended RPA | | **AI Builder Add-on** | 1,000,000/add-on | ❌ Separate license | N/A | N/A | | **Copilot Studio Standalone** | N/A (uses Copilot Credits) | ✅ Full access | ✅ Premium included | N/A | *\*Seeded credits fjernes 1. november 2026. Max 1,000,000 credits per tenant for per-user licenses.* ### Azure AI Services | License Type | Cost Model | Capabilities | Prerequisites | |--------------|-----------|--------------|---------------| | **Azure Free Tier** | Free (limited) | 1 free search service, limited AI services calls | Azure subscription | | **Azure Pay-as-you-go** | Consumption-based | Full Azure AI portfolio | Azure subscription, payment method | | **Azure Enterprise Agreement** | Committed spend | Full Azure AI portfolio + volume discounts | EA contract | | **Microsoft Foundry** | Consumption-based | Model catalog, prompt flow, evaluation | Azure subscription | | **Azure OpenAI Service** | Token-based pricing | GPT-4, GPT-3.5, Embeddings, DALL-E | Azure subscription, application approval | --- ## 2. License Profiles - Hva Får Du Med Hver Lisens? ### Microsoft 365 E3 **Pris:** ~€36/user/month (EA pricing, Norway) **AI-funksjoner inkludert:** - ✅ Copilot Chat (web-based, public data only) - ✅ Basic Microsoft Graph access - ✅ SharePoint Advanced Management (when using M365 Copilot) - ✅ 500 AI Builder credits/user/month (til nov 2026) - ✅ Basic sensitivity labels - ✅ Basic DLP (SharePoint, Exchange, OneDrive) **AI-funksjoner som krever add-on:** - 💰 Microsoft 365 Copilot (~$30/user/month) - 💰 Copilot Studio (~$200/month tenant + user licenses) - 💰 AI Builder credits beyond seeded amount - 💰 Advanced DLP (Teams, Endpoints) **Best for:** Organisasjoner som vil teste Copilot Chat uten full Copilot-investering. --- ### Microsoft 365 E5 **Pris:** ~€57/user/month (EA pricing, Norway) **AI-funksjoner inkludert (utover E3):** - ✅ Advanced compliance (eDiscovery Premium, Insider Risk) - ✅ Microsoft Security Copilot (coming in 2025) - ✅ Advanced DLP (Teams, Endpoints) - ✅ Adaptive Protection - ✅ Communication Compliance - ✅ Auto-labeling for sensitivity/retention - ✅ 500 AI Builder credits/user/month (til nov 2026) **AI-funksjoner som krever add-on:** - 💰 Microsoft 365 Copilot (~$30/user/month) - 💰 Copilot Studio (~$200/month tenant + user licenses) - 💰 AI Builder credits beyond seeded amount **Best for:** Organisasjoner med strenge compliance-krav som planlegger full AI-adopsjon. --- ### Microsoft 365 Copilot Add-on **Pris:** ~$30/user/month **Forutsetninger:** - Must have one of: M365 E3/E5, Business Basic/Standard/Premium, Office 365 E1/E3/E5, Teams Enterprise, or compatible plan **Inkluderer:** - ✅ Copilot in Word, Excel, PowerPoint, Outlook, Teams - ✅ Copilot Chat (work-based, grounded in org data) - ✅ Copilot Pages - ✅ SharePoint Advanced Management - ✅ Copilot Analytics - ✅ Zero-rated Copilot Studio usage when used in M365 services (classic answers, generative answers, Graph grounding) **Ekskluderer:** - ❌ Copilot Studio standalone features (premium connectors, multi-channel deployment) - ❌ Azure AI services - ❌ AI Builder credits (separate purchase) --- ### Copilot Studio Standalone **Pris:** - Tenant license: ~$200/month (includes capacity) - User licenses: ~$30/user/month - Prepaid Copilot Credits: Consumption-based - Pay-as-you-go: Azure meter-based **Inkluderer:** - ✅ Generative orchestration - ✅ Deployment to any channel (web, Teams, Slack, etc.) - ✅ Premium Power Platform connectors - ✅ Power Automate flows (automated, instant, scheduled) - ✅ Web security with secret generation - ✅ Bot Framework skills integration - ✅ Live agent handoff **Teams Plan (inkludert i M365-lisenser):** - ⚠️ Limited to Teams channel only - ⚠️ Standard connectors only - ⚠️ No generative orchestration - ⚠️ 10 sessions/user/24h limit --- ### Power Apps Premium **Pris:** ~$40/user/month **Inkluderer:** - ✅ 500 AI Builder credits/user/month (til nov 2026) - ✅ Premium connectors (1,000+) - ✅ Dataverse capacity (2 GB database + 2 GB file) - ✅ Custom connectors - ✅ On-premises data gateway **Best for:** App-builders som trenger AI-capabilities (document processing, prediction). --- ### Power Automate Premium **Pris:** ~$40/user/month **Inkluderer:** - ✅ 5,000 AI Builder credits/user/month (til nov 2026) - ✅ Attended RPA - ✅ Premium connectors - ✅ Process mining - ✅ AI-driven process recommendations **Best for:** Automatisering med RPA og AI-features. --- ## 3. Copilot-Specific Licensing Guide ### Copilot License Types | Copilot Type | License Required | Use Case | Pricing Model | |--------------|------------------|----------|---------------| | **Microsoft 365 Copilot** | M365 Copilot add-on | Embedded in M365 apps | $30/user/month | | **Copilot Chat (web)** | Any M365 subscription | Web-only, public data | Included | | **Copilot Chat (work)** | M365 Copilot license | Org data grounding | $30/user/month | | **Copilot Studio Agents** | Copilot Studio license | Custom agents, multi-channel | Consumption-based (Copilot Credits) | | **Copilot for Sales** | Dynamics 365 Sales + add-on | Sales-specific features | Add-on pricing | | **Copilot for Service** | Dynamics 365 Customer Service + add-on | Service-specific features | Add-on pricing | | **Security Copilot** | M365 E5 (2025) or standalone | Security operations | Included in E5 (2025) | ### Message/Session Quotas **Copilot Studio:** - **Standalone subscription:** No hard session limits, but quota enforcement based on RPM (requests per minute) - **Teams plan:** 10 sessions/user/24h across all agents in tenant - **M365 Copilot users:** Zero-rated usage for classic/generative answers, Graph grounding **RPM Quotas (per environment):** | Prepaid Message Packs | RPM | RPH | |-----------------------|-----|-----| | 1-10 packs | 50 | 1,000 | | 11-50 packs | 80 | 1,600 | | 51-150 packs | 100 | 2,000 | | 150+ packs | +1 RPM per 10 packs | +20 RPH per 10 packs | | Pay-as-you-go | 100 | 2,000 | | Trial/dev environments | 10 | 200 | --- ## 4. AI Builder Credit Allocation ### Seeded Credits by License (til 1. nov 2026) | License | AI Builder Credits/Month | Max Tenant Credits | |---------|--------------------------|-------------------| | Power Apps Premium | 500 | 1,000,000 | | Power Apps Per App | 250 | 1,000,000 | | Power Automate Premium | 5,000 | 1,000,000 | | Power Automate Process | 5,000 | 1,000,000 | | Power Automate Hosted RPA | 5,000 | 1,000,000 | | Power Automate Unattended RPA | 5,000 | 1,000,000 | | Dynamics 365 F&O | 20,000 | 20,000 | | M365 E3/E5 | 500 | 1,000,000 | ### Add-on Credits | Add-on Tier | Credits | Est. Price | |-------------|---------|-----------| | AI Builder T1 | 1,000,000 | ~$500/month | | AI Builder T2 | 1,000,000 | ~$500/month | | AI Builder T3 | 1,000,000 | ~$500/month | **Viktig:** - Unused credits DO NOT carry over to next month - Credits reset on 1st of each month - Environment in overage switches to Copilot Credits if available - Post Nov 2026, only add-on credits remain — seeded credits removed --- ## 5. Azure AI Services — Subscription Requirements ### Free Tier **Hva er inkludert:** - 1 free Azure AI Search service per subscription - Limited AI services calls (varies by service) - 20 transactions/minute for most AI services - 5,000 transactions/month for many services **Begrensninger:** - May be deleted after extended inactivity - 50 MB storage limit (Search) - No dedicated compute - No SLA --- ### Pay-as-you-go **Pricing Models:** - **Azure OpenAI:** Token-based (input + output tokens) - GPT-4: ~$30-60/1M tokens (model-dependent) - GPT-3.5-turbo: ~$0.50-2/1M tokens - **Azure AI Search:** Per-hour pricing for tiers (Basic ~$75/month, Standard ~$250/month) - **AI Document Intelligence:** Per-page pricing (~$0.01-0.10/page) - **Speech Services:** Per-hour or per-character pricing **Best for:** Variable workloads, POC, dev/test. --- ### Enterprise Agreement **Benefits:** - Volume discounts (typically 15-40% off pay-as-you-go) - Committed spend model - Centralized billing - Reserved capacity discounts **Best for:** Large organizations with predictable AI spend. --- ### Microsoft Foundry (formerly Azure ML Studio) **Inkluderer:** - Model catalog (Azure OpenAI, Hugging Face, Meta) - Prompt flow authoring - Evaluation tools - Content filtering - Deployment options (real-time, batch) **Pricing:** Separate charges for: - Compute (training/inference) - Storage (models, datasets) - Model API calls (if using MaaS) --- ## 6. Common Licensing Mistakes & Pitfalls ### Feil 1: Antar at M365 E5 inkluderer alt **Realitet:** - E5 inkluderer IKKE M365 Copilot (krever add-on) - E5 inkluderer IKKE Copilot Studio - E5 inkluderer IKKE Azure AI (krever separat Azure-sub) **Fix:** Budsjettér for separate add-ons. --- ### Feil 2: Forventer at AI Builder credits akkumuleres **Realitet:** - Credits resettes hver måned - Unused credits går tapt - Ingen rollover til neste måned **Fix:** Estimer månedlig peak-forbruk og kjøp for det. --- ### Feil 3: Tror Copilot Studio Teams-plan er tilstrekkelig **Realitet:** - Kun Teams-kanal - Ingen premium connectors - Ingen generativ orkestrering - 10 sessions/user/24h-grense **Fix:** Kjøp standalone hvis du trenger multi-channel eller enterprise features. --- ### Feil 4: Glemmer Azure subscription for AI Foundry **Realitet:** - Microsoft Foundry/OpenAI krever aktiv Azure subscription - Separat billing fra M365 - Kan generere uventede kostnader hvis ikke monitored **Fix:** Sett opp cost alerts i Azure, budsjettér separat. --- ### Feil 5: Blander AI Builder credits og Copilot Credits **Realitet:** - AI Builder credits brukes i Power Apps/Power Automate - Copilot Credits brukes i Copilot Studio - AI Builder features kan falle tilbake på Copilot Credits ved overage - Fra nov 2026: kun Copilot Credits for nye kunder **Fix:** Forstå hvilken valuta hver service bruker. --- ### Feil 6: Ignorerer M365 E3 vs E5 compliance-forskjeller **Realitet:** - E3 har basic DLP (SharePoint, Exchange, OneDrive) - E5 kreves for advanced DLP (Teams, Endpoints) - E5 kreves for Adaptive Protection, Insider Risk, eDiscovery Premium - Viktig for norske offentlige virksomheter (GDPR, Schrems II) **Fix:** Vurder compliance-krav før du velger E3 vs E5. --- ## 7. Upgrade Paths ### E3 → E5 **Cost delta:** ~€21/user/month (EA pricing) **Du får:** - Advanced Threat Protection - Advanced compliance (eDiscovery, Insider Risk) - Advanced DLP - Security Copilot (2025) - Power BI Pro **Når det er verdt det:** - Strenge compliance-krav - Trenger Insider Risk Management - Vil ha Security Copilot når det kommer - >200 users (volume discount kicks in) --- ### Standalone Copilot Studio → M365 Copilot Bundle **Scenario:** Du har Copilot Studio standalone, vurderer M365 Copilot. **Gevinster:** - Zero-rated usage i M365-kanaler - Integrated experience i Word/Excel/Teams - Enklere lisenshåndtering **Trade-offs:** - Fortsatt trenger Copilot Studio for multi-channel - M365 Copilot krever base M365 license (E3/E5) --- ### AI Builder Add-on → Copilot Credits **Forced migration:** Nov 2026 for seeded credits, nye kunder må kjøpe Copilot Credits nå. **Hva endres:** - Felles valuta på tvers av Copilot Studio og AI Builder - Pay-as-you-go option via Azure - Consumption-based vs fixed monthly allocation **Migrering:** - Beregn dagens AI Builder-forbruk - Konverter til Copilot Credits (rate card i Power Platform Licensing Guide) - Kjøp prepaid pack eller enable pay-as-you-go --- ## 8. Norwegian Public Sector Licensing Notes ### Akademia (UH-sektoren) **Tilgjengelige lisenser:** - Microsoft 365 A1 (gratis for studenter) - Microsoft 365 A3/A5 (faculty/staff) - Education-specific pricing (~40% rabatt vs commercial) **AI-funksjoner:** - A1: Copilot Chat (web) included, NO AI Builder credits - A3: Samme som E3, 500 AI Builder credits/user* (til nov 2026) - A5: Samme som E5, 500 AI Builder credits/user* (til nov 2026) - M365 Copilot tilgjengelig som add-on (edu pricing) **Compliance:** - EU Data Boundary supported - Schrems II-compliant (EEA data residency) - GDPR-ready (men krever config) --- ### Offentlig Sektor (Statlig/Kommunal) **Procurement:** - Gjennom SSA (Statens innkjøpsavtaler) - DFØ agreements - KGV (Kommunenes Gjeninnkjøpsavdeling) **Licensing:** - Ofte EA (Enterprise Agreement) med volum-rabatt - Government Community Cloud (GCC) available (US Gov, ikke Norge-spesifikt) - Standard commercial licenses for Norwegian public sector **Pricing Considerations:** - Forhandlingsrom avhenger av antall brukere - Multi-year commits gir rabatt - Consider cyclical budgets (årlige bevilgninger) --- ### Data Residency & Compliance **EU Data Boundary:** - M365 E3/E5: ✅ Supported (data lagret i EU) - Azure: ✅ Norway regions available (Norway East, Norway West) - Copilot Studio: ✅ EU data residency (når environment er i EU) **GDPR:** - All Microsoft AI services GDPR-compliant when configured - DPA (Data Processing Agreement) included in enterprise licenses - Consider DLP policies for sensitive data (E5 recommended) **Schrems II:** - EU Data Boundary mitigates Schrems II concerns - Azure confidential computing available - Consider on-premises options for highly sensitive workloads --- ## 9. Quick Decision Matrix ### Scenario 1: "Vi vil teste Copilot uten stor investering" **Anbefaling:** - Behold dagens M365 E3/E5 - Kjøp 10-50 M365 Copilot licenses for pilot-brukere (~$30/user/month) - Evaluer i 3-6 måneder - Scale dersom ROI er positiv **Estimated cost:** $300-1,500/month for pilot --- ### Scenario 2: "Vi trenger custom agents for kundeservice" **Anbefaling:** - Copilot Studio standalone (~$200/month tenant + user licenses) - Power Automate Premium hvis RPA trengs (~$40/user/month) - Azure OpenAI for custom models (consumption-based) **Estimated cost:** $500-2,000/month (avhenger av message volume) --- ### Scenario 3: "Vi vil bruke AI i interne apper (Power Apps)" **Anbefaling:** - Power Apps Premium (~$40/user/month) - AI Builder add-on hvis seeded credits ikke holder ($500/month per 1M credits) - Alternativt: Copilot Credits fra nov 2026 **Estimated cost:** $40-100/user/month --- ### Scenario 4: "Vi trenger full compliance + AI (offentlig sektor)" **Anbefaling:** - M365 E5 (~€57/user/month) - M365 Copilot add-on (~$30/user/month) - Azure med Norwegian regions - DLP, Adaptive Protection, eDiscovery Premium **Estimated cost:** ~€90-100/user/month --- ### Scenario 5: "Vi skal bygge egne AI-modeller" **Anbefaling:** - Azure Enterprise Agreement - Microsoft Foundry (for MLOps) - Azure OpenAI Service (for LLMs) - Azure Machine Learning (for custom models) **Estimated cost:** Highly variable ($1,000-50,000+/month avhenger av compute/storage) --- ## 10. Documented vs Assumed Information ### ✅ Documented (fra microsoft-learn MCP) - M365 Copilot add-on pris: $30/user/month - AI Builder seeded credits fjernes 1. nov 2026 - Security Copilot inkluderes i E5 (coming 2025) - Copilot Studio Teams plan: 10 sessions/user/24h limit - AI Builder credits reset monthly, no rollover - Azure free tier: 1 free search service per subscription ### ⚠️ Assumed (basert på erfaring, verifiser) - Norwegian EA pricing (~€36 E3, ~€57 E5) — varies by customer agreement - Copilot Studio tenant license ~$200/month — see official pricing - AI Builder add-on ~$500/month per 1M credits — see official pricing - Education discount ~40% — varies by institution --- ## 11. Key Takeaways for Architects 1. **Ingen "all-in-one" license** — Microsoft AI-stakken krever flere lisenser for full funksjonalitet 2. **M365 Copilot ≠ Copilot Studio** — Separate produkter, separate lisenser, ulike bruksområder 3. **AI Builder → Copilot Credits migrering** — Planlegg nå, seeded credits forsvinner nov 2026 4. **E3 vs E5 er viktig for compliance** — Offentlig sektor bør vurdere E5 for advanced DLP/eDiscovery 5. **Azure-kostnader kan eksplodere** — Sett opp cost alerts, budsjettér separat fra M365 6. **Quotas og limits varierer** — Copilot Studio RPM, AI Builder monthly reset, Teams plan-begrensninger 7. **Norwegian data residency er tilgjengelig** — Men må konfigureres (EU Data Boundary, Azure Norway regions) --- ## Relaterte Referanser - [Decision Trees](./decision-trees.md) — Når bruke hvilken plattform - [Security & Compliance](./security.md) — Sikkerhetskrav per lisens - [Microsoft Agent Framework](../development/microsoft-agent-framework.md) — Custom agent development --- ## Kilder - [Microsoft 365 Copilot Licensing](https://learn.microsoft.com/en-us/copilot/microsoft-365/microsoft-365-copilot-licensing) - [Copilot Studio Licensing](https://learn.microsoft.com/en-us/microsoft-copilot-studio/requirements-licensing-subscriptions) - [AI Builder Credit Management](https://learn.microsoft.com/en-us/ai-builder/credit-management) - [Power Platform Licensing Guide](https://go.microsoft.com/fwlink/?linkid=2085130) (PDF) - [Microsoft 365 E3 vs E5 Feature Comparison](https://learn.microsoft.com/en-us/copilot/microsoft-365/microsoft-365-copilot-license-feature-overview)